Pluto TV is a popular free, ad-supported streaming service that offers a wide range of TV shows, movies, and on-demand content. It is available on various platforms, including Roku, one of the most widely used streaming devices. However, some users have reported issues with Pluto TV not working on their Roku devices. In this article, we will explore the possible reasons behind this issue and provide troubleshooting steps to resolve it.
Common Issues with Pluto TV on Roku
Before we dive into the troubleshooting steps, let’s take a look at some common issues that users have reported with Pluto TV on Roku:
- App not loading or crashing: Some users have reported that the Pluto TV app is not loading or crashing frequently on their Roku devices.
- Video playback issues: Users have reported issues with video playback, including buffering, freezing, and poor video quality.
- Audio issues: Some users have reported issues with audio, including no sound or distorted sound.
- Login issues: Users have reported issues with logging in to their Pluto TV accounts on their Roku devices.
Troubleshooting Steps
To resolve the issue of Pluto TV not working on Roku, follow these troubleshooting steps:
Step 1: Check Your Internet Connection
A stable internet connection is required to stream content on Pluto TV. Check your internet connection to ensure it is working properly. You can do this by:
- Checking your router and modem to ensure they are turned on and functioning properly.
- Restarting your router and modem to reset your internet connection.
- Checking your internet speed to ensure it meets the minimum requirements for streaming on Pluto TV.
Minimum Internet Speed Requirements for Pluto TV
| Device | Minimum Internet Speed |
| — | — |
| Roku | 3 Mbps (SD), 5 Mbps (HD) |
Step 2: Restart Your Roku Device
Restarting your Roku device can often resolve issues with Pluto TV. To restart your Roku device:
- Go to the Roku home screen and select “Settings.”
- Select “System” and then “System restart.”
- Wait for your Roku device to restart.
Step 3: Update Your Roku Device
Ensure your Roku device is running the latest software. To update your Roku device:
- Go to the Roku home screen and select “Settings.”
- Select “System” and then “System update.”
- Wait for your Roku device to update.
Step 4: Update the Pluto TV App
Ensure the Pluto TV app is updated to the latest version. To update the Pluto TV app:
- Go to the Roku home screen and select “Streaming channels.”
- Select “Pluto TV” and then “Update.”
Step 5: Check for Conflicting Apps
Conflicting apps can cause issues with Pluto TV. Check for any conflicting apps on your Roku device:
- Go to the Roku home screen and select “Streaming channels.”
- Check for any apps that may be conflicting with Pluto TV.
- Remove any conflicting apps.
Step 6: Clear Cache and Data
Clearing cache and data can resolve issues with Pluto TV. To clear cache and data:
- Go to the Roku home screen and select “Settings.”
- Select “System” and then “Advanced system settings.”
- Select “Clear cache and data.”
Step 7: Reinstall the Pluto TV App
Reinstalling the Pluto TV app can resolve issues with the app. To reinstall the Pluto TV app:
- Go to the Roku home screen and select “Streaming channels.”
- Select “Pluto TV” and then “Remove channel.”
- Go to the Roku Channel Store and reinstall the Pluto TV app.
Step 8: Contact Pluto TV Support
If none of the above steps resolve the issue, contact Pluto TV support for further assistance:
- Go to the Pluto TV website and select “Support.”
- Fill out the support form with your issue and contact information.
- Wait for a response from Pluto TV support.
Additional Tips
In addition to the troubleshooting steps above, here are some additional tips to help resolve issues with Pluto TV on Roku:
- Use a wired internet connection: A wired internet connection can provide a more stable connection than a wireless connection.
- Use a high-quality HDMI cable: A high-quality HDMI cable can provide a better video and audio experience.
- Check for firmware updates: Ensure your Roku device is running the latest firmware.
Conclusion
Pluto TV not working on Roku can be a frustrating issue, but it can often be resolved with some troubleshooting steps. By following the steps outlined in this article, you should be able to resolve the issue and enjoy your favorite TV shows and movies on Pluto TV. Remember to always check your internet connection, restart your Roku device, and update your Pluto TV app to ensure a smooth streaming experience.
What are the common reasons why Pluto TV is not working on Roku?
Pluto TV may not be working on Roku due to various reasons such as poor internet connectivity, outdated software, or issues with the Pluto TV app itself. It’s also possible that the problem lies with the Roku device or the TV it’s connected to. To troubleshoot the issue, it’s essential to identify the root cause of the problem.
Start by checking your internet connection to ensure it’s stable and working correctly. You can do this by checking other streaming services on your Roku device or by using a different device connected to the same network. If your internet connection is fine, try restarting your Roku device and see if that resolves the issue.
How do I restart my Roku device to troubleshoot Pluto TV issues?
To restart your Roku device, go to the Settings menu and select “System” or “System Restart.” This will vary depending on the type of Roku device you have. Once you’ve selected the restart option, your device will automatically shut down and then turn back on. This process usually takes a few minutes to complete.
After restarting your Roku device, try launching the Pluto TV app again to see if it’s working correctly. If the issue persists, you may need to try other troubleshooting steps such as updating the Pluto TV app or checking for any software updates for your Roku device.
How do I update the Pluto TV app on my Roku device?
To update the Pluto TV app on your Roku device, go to the Roku Channel Store and search for Pluto TV. If an update is available, you’ll see an “Update” option next to the app. Select this option to download and install the latest version of the app.
Once the update is complete, try launching the Pluto TV app again to see if it’s working correctly. If you’re still experiencing issues, you may need to try other troubleshooting steps such as checking for software updates for your Roku device or resetting the Pluto TV app.
How do I reset the Pluto TV app on my Roku device?
To reset the Pluto TV app on your Roku device, go to the Settings menu and select “System” or “System Settings.” From there, select “Advanced System Settings” and then “Factory Reset.” This will reset the Pluto TV app to its default settings and may resolve any issues you’re experiencing.
Keep in mind that resetting the Pluto TV app will also delete any personalized settings or preferences you’ve made. After resetting the app, you’ll need to sign in again and set up your preferences from scratch.
What are the minimum internet speed requirements for Pluto TV on Roku?
The minimum internet speed requirements for Pluto TV on Roku vary depending on the quality of the stream you want to watch. For standard definition (SD) streams, a minimum internet speed of 3 Mbps is recommended. For high definition (HD) streams, a minimum internet speed of 5 Mbps is recommended.
If you’re experiencing buffering or lag while watching Pluto TV on your Roku device, it may be due to a slow internet connection. Try checking your internet speed using a different device or by contacting your internet service provider to see if there are any issues with your connection.
How do I check for software updates for my Roku device?
To check for software updates for your Roku device, go to the Settings menu and select “System” or “System Update.” From there, select “Check for Updates” to see if any new software is available. If an update is available, select “Download and Install” to update your device.
Software updates can often resolve issues with the Pluto TV app or other streaming services on your Roku device. Make sure to keep your device up to date to ensure you have the latest features and bug fixes.
What should I do if none of the troubleshooting steps resolve the issue?
If none of the troubleshooting steps resolve the issue, it may be worth contacting Roku support or Pluto TV support for further assistance. They can help you troubleshoot the issue or provide additional guidance on how to resolve the problem.
You can contact Roku support through their website or by calling their customer support number. Pluto TV support can also be contacted through their website or by using their online chat feature. Be prepared to provide details about your issue and the troubleshooting steps you’ve already taken.